Testimonials
"Sheffield Technology Parks has a good, long standing relationship with Enco Associates. We value their personal service and response times to any helpdesk issues have always been settled in a short timeframe. We have also benefitted from having their honest opinion when consulted on Telephony System upgrades and options."
Tom Wolfenden
Centre Manager
Sheffield Technology Parks
"Enco Associates provided support for our Avaya CM 6.2 phone system. From the moment they began support and had access to our system there were many tweaks completed in the first 48hours that dramatically improved stability and our understanding of the system, especially of the one-X Attendant.They were professional, courteous, patient with staff and always approachable. There was no question to small or no request to large for them, all answered with efficiency and clarity.I found the experience of working with Enco second to none. They are masters in the Avaya platform and what they don’t know is not worth knowing!I would recommend Enco Associates to any business that runs an Avaya platform without any hesitation at all!"
Dan Pearson
IT Manager
Claremont Private Hospital
"Enco have been working with Amann Threads UK Ltd for many years in the supply and support of our Avaya Telephony System, CCTV and IT infrastructure. They provide a consistently excellent service in adapting to the rapidly changing requirements of our expanding and evolving business. In addition to providing support for our CCTV system, Enco have recently carried out a complete upgrade of our system including new DVR, IP cameras and software. This was carried out quickly and with no business interruption and we are extremely happy with the results. Due to our expanding production we have recently required new IT infrastructure and Enco have worked with our IT in both German and the UK to identify our needs and install all required hardware to enable us to move forward with our plans. Enco have been particularly helpful in a consultative capacity with regards to our IT requirements in addition to carrying out the actual installations. In all we value our relationship with Enco on both a professional and personal basis and would not hesitate to recommend them to others."
Andrew Boardley
AMANN GROUP
"We commissioned Enco to be our Avaya Telecoms partner for a contract with a large local private hospital. From the outset we hit it off in terms of personalities and professional ethics. Their business is very well ran and managed and the technical team are the most knowledgeable, helpful and efficient team I’ve possibly ever dealt with in terms of third party support - to the extent of helping and solving issues completely outside their remit whilst remaining in full communication at all times. I can’t recommend them highly enough."
Steve Timmiss
Director
Kaizenit
"Enco Associates have for the past 10 years provided first Class Support, Consultancy and Service to our Group of Hotels within the UK on Telephony and Infrastructure Services.Their approach to Customer Services and Support on a regular basis helps our operations keep up to date with Technology and Services which are required within our Industry.We trust their advice and knowledge to help us drive our standards forward and look forward to working with them in the future as part of our critical support supply team."
Parminder Singh
Holiday Inn Birmingham International Airport
"Enco-Associates have supported Hitachi Data Systems both in the U.K. and abroad since 1999.Their professionalism, performance and personal attention to detail has been feature of the success of the partnership.It has been and I am sure will continue to be a pleasure to be supported by the team."
Mark Harding
Senior Communications Service Analyst
HDS
"Enco's willingness to succeed is your peace of mind"
Company Statement
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